Contact information

ROJOCO is operated by JMN Services, LLC d/b/a ROJOCO. We are committed to providing our customers with assistance regarding our products, orders, shipping, returns, and other inquiries.

Customer Service

For questions about ROJOCO products, orders, shipping, returns, refunds, or other customer-service matters, please contact us at:

ROJOCO
JMN Services, LLC d/b/a ROJOCO
Email: hello@shoprojoco.com
Business Address: 3382 Michelson Drive, Suite 146, Irvine, CA 92612

Response Times

We strive to respond to customer inquiries within 1–2 business days, Monday through Friday, excluding federal holidays. During product launches, promotions, or periods of high inquiry volume, responses may take slightly longer.

Order Inquiries

When contacting us regarding an existing order, please include your order number and the email address used to place the order so we can assist you efficiently.

Returns, Refunds, and Shipping

For information regarding returns, refunds, damaged products, or shipping, please refer to our Return and Refund Policy and Shipping Policy.

Business Inquiries

For general business or partnership inquiries, please contact us at hello@shoprojoco.com